Guides and answers to help you get the most from your benefits. The plan pages on this site always show the most current coverage and the documents that go with it; this is where you’ll find plain-language education and the questions the Trust hears most.
Resources
Education & FAQs
Plain-language explainers and answers to the questions the Trust hears most. This section is being built out with the brokerage firms — check back as more is added.
Understanding preventive care
The difference between preventive and diagnostic care — and why it changes what you pay.
Preventive care for children and adults
Which appointments, screenings, and immunizations are recommended, by age.
Understanding your plan types
How the CDHP / high-deductible plans and HSAs work, and when each makes sense.
Coming soonSpecialty pharmacy
What specialty pharmacy is, and how to get enrolled.
Coming soonFrequently asked questions
Replacing an ID card, a denied prescription, finding your Explanation of Benefits, and more.
Coming soonGetting started with UnitedHealthcare
How to set up your UnitedHealthcare account and use the tools that come with your medical plan — your digital ID card, claims and Explanation of Benefits, provider search, and cost estimates.
Plan documents live with each benefit
Every benefit page carries its current plan design, deductibles, coverage, and the plan summary you can download — so each document has one home rather than two. Premium rate sheets are specific to your group and live in the Member Portal.