Prescription & Specialty Pharmacy

Your prescription drug coverage is managed by TrueRx, the Trust’s pharmacy benefit manager. Below is how the benefit works, how to register, and the numbers to keep on hand — plus how specialty medications are handled.

Prescription coverage — TrueRx.

Effective March 1, 2026, the Trust’s pharmacy benefit manager is TrueRx (previously Capital Rx). Watch for new UHC ID cards with the new Rx information.

TrueRx manages your prescription drug costs with a nationwide pharmacy network, 24/7 member support, active price monitoring, and a mobile app + portal to track claims and find in-network pharmacies.

Register at truerx.myrxplan.com

Use your TrueRx ID card to register. Your Rx Group Number begins with the letters TRUE.

Your TrueRx card

Rx BIN
023466
Rx PCN
9740020
Rx Group
Begins with TRUE
Member Services
(855) 921-4047
Pharmacy Helpline
(833) 369-5491

Specialty pharmacy.

Specialty medications — the high-cost drugs used to treat complex or chronic conditions — are filled through TrueRx’s specialty pharmacy program, which includes dedicated support, coordinated shipping, and clinical guidance. If you’re prescribed a specialty medication, call TrueRx Member Services and they’ll walk you through getting it filled.